At Evolved Pilates we are committed to maintaining the trust and confidence of our clients by respecting, protecting and offering transparency regarding the data we gather and hold on you.
WHAT WE COLLECT
The personal data we collect about you will include:-
- Date of Birth
- Contact information including email address
- Emergency contact details
- Telephone Number
- Medical History
In the instance of our clinical based clients (sports massage, chiropractic and sports physio) we may hold records on your private Medical Insurance, if applicable. Your clinical notes are stored securely for a period of up to 8 years as required by law. When you have ceased to be a clinical client for 8 years, your documentation will be shredded.
HOW WE USE YOUR DATA
For internal record keeping to help our manual and movement therapists to provide their services to you;
- For Pilates classes bookings and renewals, 1:1 session bookings, arranging catch-up classes;
- To diarise therapy appointment times and follow up;
- We may use the information to improve our products and services;
- To periodically send promotional emails about new products, special offers, to email address which you have provided;
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We use Mail Chimp as a provider to broadcast our Email marketing material. We utilise a double opt-in policy to ensure recipients want to hear from us. You can unsubscribe or update your marketing preferences at any time by simply clicking the links found in the footer of our email. Our Mail Chimp database is GDPR compliant.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
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LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may request details via our data protection officer for information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email Evolved Pilates at firstname.lastname@example.org