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Evolved Pilates Privacy Statement

At Evolved Pilates we are committed to maintaining the trust and confidence of our clients by respecting, protecting and offering transparency regarding the data we gather and hold on you. The objective of this policy is to offer you an insight into how we collect and store your personal data that you have provided to us. This privacy policy sets out how we use and protect information that you give Evolved Pilates when you use any of our services.

 

What We Collect

The personal data we collect about you will include:-

• Name

• Address

• Date of Birth

• Contact information including email address

• Emergency contact details

• Telephone Number

• Medical History

 

In the instance of our clinical based clients (sports massage, chiropractic and sports physio) we may hold records on your private Medical Insurance, if applicable. Your clinical notes are stored securely for a period of up to 8 years as required by law. When you have ceased to be a clinical client for 8 years, your documentation will be shredded.

 

How We Use Your Data

• For internal record keeping to help our manual and movement therapists to provide their services to you;

• For Pilates classes bookings and renewals, 1:1 session bookings, arranging catch-up classes;

• To diarise therapy appointment times and follow up;

• We may use the information to improve our products and services;

• To periodically send promotional emails about new products, special offers, to email address which you have provided;

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

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Email Marketing

We use Mail Chimp as a provider to broadcast our Email marketing material. We utilise a double opt-in policy to ensure recipients want to hear from us. You can unsubscribe or update your marketing preferences at any time by simply clicking the links found in the footer of our email. Our Mail Chimp database is GDPR compliant.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

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How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Facebook

We also use Facebook to display adverts, promotions and news to customers who have previously visited our website in the last 90 days.

 

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling Your Personal Information

You may request details via our data protection officer for information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email Evolved Pilates at tara@evolved-pilates.com

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1 Updown Hill

Windlesham

Surrey GU20 6AF

 

Privacy policy

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Phone: 01276 423 015

Mobile: 07969 346 145

Email: info@evolved-pilates.com

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